Training and Development is provided on an ongoing basis to support workers to develop their skills and knowledge as well as the confidence to achieve the highest possible standard.
Turning Point Scotland invests heavily in staff training and has a dedicated training team of training officers, a training resources officer and administrative staff who support our services to ensure staff are trained to meet the needs of people we support, SSSC care standards and the Care Inspectorate for our registered services.
The Training department develop and deliver a training programme across all sections of the organisation including face-to-face training, online learning and a full programme of e-learning for staff and volunteers. We deliver over 60 courses directly, sourcing high quality training in other areas from partners such as Scottish Drugs Forum and NHS where we need additional expertise. We have a growing library of more than 30 e-learning courses which have been developed in conjunction with our services to meet ongoing training needs. This work covers everything from health and safety, equality and diversity, medication, alcohol and other drug specific courses, communication skills when working in learning disabilities, mental health awareness, suicide intervention and introductory programmes in Justice and psychologically informed approaches to care.
We also have internal trainer networks throughout TPS who deliver high quality training in practical skills required to work in social care, such as moving and handling, Epilepsy Awareness, Talking Mats and Managing Actual and Potential Aggression (MAPA) . Our internal trainers bring local and operational knowledge to the work of our central training team to help us tailor training responses to the specific needs of teams and people who use our services.
Staff within Turning Point Scotland regularly feedback on how beneficial training and ongoing learning is to their work in our services and the Training department have positive feedback each year in the annual Staff Survey. We are lucky to be closely connected with our services and the staff in them and work hard to respond to their needs.
In addition, our Training department also works closely with other departments such as HR to deliver a suite of management development and learning programmes which feed into overall staff development and career progression.
The Training department are also responsible for our SVQ programme, funding and supporting staff across all regions to achieve their personal registration and management qualifications with the SSSC. We fund over 90 places on this programme each year working with external providers and feedback from staff is overwhelmingly positive in this being part of their development and progression within Turning Point Scotland.
One of the biggest areas of work for the Training department is in linking all of our work to Turning Point Scotland's strategy and our Citizenship focused approach to learning. Our team include the key themes of Citizenship in all of our training and people have fed back on the sense of identity and belonging to Turning Point Scotland they feel on our courses.